COVID-19 has hit the nation harder than anyone expected. Most people, reasonably so, thought it would just be another passing media sensation. Now, months later, it has continued to impact how we live our lives, and it shows no signs of stopping.
One of the biggest impacts was how it managed to affect our economy. One issue was taking in-house workers and turning them into remote workers. Most businesses are now remote. Remote work was increasing over the years, but COVID-19 accelerated it. Now, any business can have a remote team, but it needs to be managed properly. Here are three lessons to learn from this madness.
Your Continuity Plan is King
A continuity plan is always important, even before the pandemic. This pandemic ended up showing that most don’t have a plan. No way to supply themselves, no guidance, and instead the realization that their technology was too far behind. Some businesses went to a halt, while others closed shop for good.
We hate to be Captain Hindsight, but these businesses should have had a contingency plan. We all get a little comfortable, but the world isn’t like that. Instead, it can change suddenly depending on the political climate or the actual climate.
Some businesses learned from this, and many of them have a crisis management team. If you haven’t had that yet, it’s not a waste of money. It may save your life. It doesn’t have to be another pandemic to be a crisis.
Tech Needs to be Chosen Wisely
During the lock down’s inception, many organizations scrambled to make changes that would have taken months to plan otherwise. This rush caused many businesses to fail. Hindsight is 20/20 in 2020, but it’s always important to invest in tech.
For example, the lock down saw more people were video conferencing, with the numbers going upwards of 400%. However, this brought security issues and financial hits to those who weren’t prepared, such as having to pay for a UCaaS migration or dealing with hidden costs.
There are many times when a business has to make a sudden change, and it’s important to have a continuity plan centered around tech. You must be fast, but calm as well. Knowing how to be fast, yet make rational decisions, is important in any business, but especially in our evolving tech world.
Think about your plan, and as you’re writing it, consider the platforms you’d have to purchase and add any upgrades or licenses. While you can’t predict the future, you can make better plans for your tech.