Call Center Services

Call Center & Answering Services Leads

Sales-qualified call center and answering service prospects, verified for needs and intent and delivered straight to your CRM. No retainers, you pay for results only.

Serving call center and answering service providersEvery lead intent verified10-day return window
Nextiva VoIP case study video
Nextiva · $350M VoIP supplier▶ Recorded
Our Process

How we generate sales-qualified call center leads

There’s three steps each call center lead or appointment passes before it hits your team’s CRM or calendar: Targeted outreach, lead screening and handoff. The point is to create a direct line between their interest in call center services, inbound support or outbound campaigns to your team’s intake and sales process.

1

Field answering services inquiries from motivated buyers

Companies close to a purchasing decision on call center and answering services, reached at a scale no in-house team can match, where they respond: Their inbox.

2

Double-verify every call center lead

Our in-house verification team screens each call center prospect for needs and intent to confirm they’re sales-ready before anything reaches you.

3

Deliver direct to your CRM

Double-verified appointments land in your CRM with a live notification. If one doesn’t match the scope we agreed, return it within 10 days and pay nothing.

Lead Quality

What counts as a sales-qualified answering service lead

Every call center lead has cleared the same bar. If it hasn’t we don’t bill you for it. We’ve perfected a multi-step lead scoring and qualification process. Each and every prospect has been screened for needs and intent. Whether they’re requesting inbound support, outbound campaigns or other, the lead arrives in your CRM already sales-qualified.

Every call center lead we deliver has:

  • A company that responded with real interest in call center and answering services, not a scraped contact list
  • Sales-ready status confirmed on a live phone call by our in-house team
  • Screened with curated qualifying questions before delivery
  • Fit against the quality scope we agreed with you

Built for companies that sell:

  • Inbound customer service and support centers
  • Answering services and virtual receptionists
  • Technical support and help desk providers
  • Appointment setting and inbound sales teams
Growth Partner

We’re your call center’s lead generation & growth partner.

When we send call center leads into your CRM, there are several things that push the needle: Lead intent, handoff and the follow up process. We partner with you on all 3, bringing decades of B2B lead generation and sales experience into your fold.

01

Filtering the intent of the lead

Why does the prospect need call center services? Why do they want to switch vendors? Are they overflowing on call volume or outsourcing for the first time? These are the sort of things we screen before a lead hits your pipeline. Our brand promise on every lead is sales-ready intent. They want to talk to you about their call center needs.

02

Flawless lead handoff

Success with call center leads starts with strong intent but doesn’t end there: The lead handoff bridges the gap and is essential. Our team includes every note that helps your team pick up the sale: Who they last spoke with on our side, whether they want inbound support, outbound campaigns or other, their preferred contact. Pick up where we left off.

03

Winning on follow-up

Once a call center lead hits your CRM the game begins: You’ll have us in your corner. We help you implement a data-backed, tried-and-tested 20 touchpoint process: Call cadences, email sequences, SMS routines, how to pick up the conversation and how to message. We’re invested in retaining your business, so we’re invested in your success. We will hold your sales team accountable & that’s a good thing.

Pay for results, or pay nothing.

If an answering service lead we send isn’t sales-ready qualified, you don’t pay. You get a 10-day window to return any lead that doesn’t match or exceed our quality promise.

Why Upcision

Why companies come to Upcision for call center leads.

We understand your CAC and ROAS math

Our call center clients expect a 2:1 to 5:1 ROAS. Everything we do is focused towards that. Our team has decades combined experience in B2B lead generation and sales & what your team needs in a program to scale it.

We understand your market

We’ll understand your pricing for call center services and tell you how to get the most out of your spend. If lowering filters to lower CPL is most aligned with your company, we’ll tell you. If your company is positioned differently, we’ll let you know when filtering more is appropriate. Our north star is account retention and growth for our call center clients, and it starts before we kick off.

FAQ

Call center lead generation, answered

How does pricing work?

CPL and CPA. You pay a flat price per each sales-qualified call center lead or appointment we deliver with no retainers or setup fees. Pricing slides with filters and criteria we’ll discuss when we talk.

How are the call center leads generated?

Outbound at scale to companies likely to be in the market for call center and answering services. When a company responds with interest, our in-house verification team calls them to confirm they’re sales-ready before anything reaches you.

What sort of call center services are leads requesting?

We generate leads from companies requesting answering services, customer support, virtual receptionist, tech support, appointment setting and more. If companies require someone to answer their phones, they’re likely to reach us.

What happens if a lead is bad?

You have a 10-day window to return any call center lead or appointment that doesn’t match or exceed the quality scope we agreed. Returned leads cost nothing.

How do leads arrive?

Directly in your CRM or marketing automation platform, with a live notification the moment each one lands. No portals to check and no spreadsheets to download.

Do you have experience in the call center industry specifically?

Yes. Call center and answering service providers are one of the verticals we run, alongside VoIP, payroll, group health, and bookkeeping. The recording on this page is from the closest adjacent vertical, telecom: A $350M VoIP supplier’s own disposition report showing 130 closed opportunities in 90 days. More client recordings are on our case studies page.

Who is this not for?

Companies without a sales team that can take meetings. We deliver verified, scheduled conversations with motivated buyers; someone on your side has to show up and close them.

See if we’re a fit.

If you sell call center or answering services and your team can take meetings, this is the kind of pipeline we build.

Book a Consultation
No retainersPay for results only10-day return window